Urban Glamour Manifesto

1.  Trust Your Stylist

It's our job to keep you looking your best.  If you doubt us, we'll begin to doubt ourselves and the work will suffer.  A successful appointment relies on clear communication and trusting our process.

2.Be On Time:

The later you show up, the less time we have to work our hair magic.

3.  Refer Your Friends;

Don't keep us a secret.  Drop our name and spread the word--you'll become invaluable if we're connected to your network of friends and family.

4.  Leave A Positive Review

We love that you love your hair, so please share your positive experience by leaving a review!  This shows us that you appreciate our hard work by helping us keep our business buzzing.  We'll thank you with an EXTRA long scape massage...or maybe even a conditioning treatment.

5.  PLEASE DON'T PLAY HAIRDRESSER 

Show, don't tell.  Bring in photos that show what you DO want and DON'T want in a consultation, but please don't  attempt speaking in "hairdresser terms" because it just causes confusion.  After you clearly communicate your wants and needs, we will find the perfect solution for you--it's our job!

6.  Leave The Kids At Home

Are your children receiving services in the salon?  If not, leave them at home__especially, during those three-hour color appointments.  Your kids will hate being cooped up during those long hours, and will create a stressful, distracting environment for everyone in the salon.  Call a sitter, and we'll see them at THEIR next haircut.

7.  Clear Your Schedule

Rushing your stylist causes unnecessary  stress and errors.  Things happen and sometimes it takes longer than expected to give us enough time to keep you hair happy and healthy.

8.  Tag Your Stylist On Insta

We want to see good hair days, so please tag and share!  Maybe we'll even repost you on our page.

                                                                                                                                                 ~~Lo Wheeler Davis